Emily Eavis promised 'smooth' sales for those who pre-registered
michael baggs
09:27 7th October 2012

Glastonbury fans have been left frustrated and angry after attemtping to get hold of tickets for next year's event, which went on sale this morning (Oct 7).

Tickets are on sale now for Glastonbury 2013 - to those who had already pre-registered for next year's festival event and were expected to be easy to attain after Glastonbury boss Emily Eavis promised an efficient Glastonbury ticket sales experience for those purchasing tickets. Tickets are now available from Seetickets.

Individuals who have pre-registered for the 2013 event will be able to buy tickets from 9am in the morning, and Eavis has described the new procedures which have been introduced to ensure purchase is as straightforward as possible.

"We’ve got a new system which we’re trying out, and we’ve had assurance from See Tickets that it is going to work well and be much more efficient," she tells the NME. "All I can say is that we’ve done all that we can to try and make it as quick as possible and not have people hanging on phone lines for hours."

However, there are hundreds of fans expressing anger and frustration at the SeeTickets line on their Twitter page this morning, including the following messages:

@scunnered Still trying for Glastonbury tickets. This is the longest it's ever taken. Worst feeling ever.

@LucyFrank Anyone else getting deeply frustrated trying to buy tickets for Glastonbury?!

@Shadyinfinite gettin frustrated trying to buy Glastonbury tickets. **refresh**refresh**refresh**refresh**refresh**refresh**refresh*ARGH!

In amongst the messages of frustration, however, are also plenty of fans who did get tickets, with the average waiting time appearing to be around 1hr 15mins of trying.

Tens of thousands of people are though to have pre-registered for tickets, but Eavis would not reveal an official number.

"The reason I don’t want to give figures is we don’t want to panic people," she added. "There were a lot of registrations but that doesn’t mean that there’s going to be all those people trying.

"I think it’s really important to feel like everyone’s got the same chance and it’s all going to be over as quickly as possible, hopefully, and hopefully it’s going to work really well. We’ve got high hopes this year with the new system."

Tickets are on sale now (9am, 7 October, 2012) but only to those who have pre-registered.

Glastonbury 2011 - highlights