Ticketmaster Settles Bruce Springsteen Tickets Row

Ticketmaster has agreed to improve its ticketing guidelines following a dispute over an upcoming Bruce Springsteen concert.

More than 2000 fans complained earlier this month after they redirected to the ticket company's more expensive subsidiary, TicketsNow, when trying to purchase tickets for the gig in New Jersey.

The US based website allows fans to trade in-demand concert tickets for higher prices.
 
In a statement, Springsteen accused Ticketmaster of creating a “conflict of interest”, and said it should have ensured fans enjoyed “a good, fair sale”.

Following a hearing at the New Jersey attorney general's office yesterday (February 23rd), Ticketmaster has now agreed to place a barrier between itself and TicketsNow.

It must also confirm that all of its tickets are sold exclusively on Ticketmaster, the attorney general said.

Meanwhile, there will be a random draw to select 1000 people who will be allowed to buy two tickets for Springsteen's concerts in New Jersey this May.

The successful applicants won't be subjected to Ticketmaster's usual fees.

The dispute surfaced amid reports that Ticketmaster was on the verge of merging with concert promoter Live Nation – a deal which has now been completed.